BRANDING
“Make your brand the preferential choice for customers and businesses.”

At SPOC Solutions, we aim to create targeted marketing to the right people, at the right time, with a consistent brand image anywhere,
anytime – in a holistic approach.

Communicate the personality of your business through us:

Brand Building
  Product Placement
  Strategic Market
  Positioning Research & Planning
  Branding Identity
 
 
EVENTS MANAGEMENT
“The process of planning, coordinating and executing an event is Art.”

At SPOC Events, we provide a first party single point of contact to your Ground Activity needs.

The first & final step to your B2C solutions:

Events management
  Trade/ exhibition/ launch shows
  Special events
  Crisis management
  Web design & interactive media
  Media planning, negotiation & placement
 
 
CREATIVE DESIGN
“Enhance your visibility through our creativity.”

We study and analyze your product to provide strategic ideas and concepts for your marketing materials. We aim to create a “Top of Mind Awareness” for your targeted group.

SPOC Solutions can help create visual representations of messages that can get people to discover hidden insights quickly and easily.
 
 
CONSUMER RELATIONSHIP
“Customer relationship management is critical to the profitability and long-term success of companies. It is far more cost-effective to build loyalty with existing customers than to keep replacing them.”

We can help to manage and monitor Customer Expectations and encourage a more productive relationship between our Clients and their Customers.

It is also about managing Customer Perception and identity Consumer complaints as a challenge and opportunity to exceed consumer expectations.

SPOC Solutions aim to produce effective consumer management by taking an active approach to customer care because we know that exceptional customer service one important factor that will differentiate your business from your competition.
 
 
PUBLIC & PRESS RELATIONS
“Maintain your position in the Corporate World.”

SPOC Solutions will work with you to cultivate and develop public relations through strategic media marketing programs. With our extensive experience, we are able to assist you in maximizing your media exposure with our value–added services.

Building relationships with Media Channels:

Publicity and media relations campaigns
  Press releases
  Media kits
  Special event road shows
  Strategic media marketing programs
 
 
GIFTS & PREMIUMS
“Our promotional corporate gifts will give your employees, clients, guest or intended audience a warm, professional yet unique & personalized feel.

SPOC Solutions:

Have a wide and diverse range of corporate gifts and premiums
  Can supply the right promotional gift item for your company
  Can customize and design gifts for festivals, new marketing campaign, trade fairs or exhibitions, new promotional merchandise, employees and more!

SPOC Solutions can help you to effectively promote your company or organization without burning a hole in your wallet!

 
PROMOTER MANAGEMENT
“People are the most important element of any service or experience. Services are produced and consumed at the same time.”
Sourcing

Training (Includes personal selling, customer service)
  Deployment
  Supervising and Management
  Coordination
  Weekly Sales Report

SPOC Solutions study your business and products, learn about your target segment and work with y your promoters to maximise visibility for your core brands in the relevant market channels.
 
 
DATABASE MANAGEMENT
“Are you marketing to the right crowd?”

Most Marketers currently:

Spend money acquiring the wrong data
  Spend more money making it less wrong
  Spend more money spending the wrong messages to the wrong people at the wrong time.

At SPOC Solutions, we understand the need for data that will give you the best ROI. For all your direct marketing, electronic or telemarketing needs, we are able to deliver a wide array of
 
 
DIRECT MAILERS, EDMS, SMS
Conceptualization and production of a mailer pack (email) is used to provide:

Personalized Promotions
  Loyalty Programs
  Event Invitations
  Product Launched
  Surveys
  Direct SMS & Direct Fax

Used to facilitate speedy contact and instantly provide information to target audience. Coupled with a response action, able to provide reports on accuracy levels and hit rate.
 
 

TELE-MARKETING
Execution of direct calls on behalf of client to provide more support in their marketing campaigns.

Functions/Services include:

Data Scan
  Outbound Sales
  Inbound calls e.g. Customer Care Programs & Hotlines
  Tele-invites and surveys
 
 
MEETINGS, INCENTIVES, CONVENTIONS & EXHIBITIONS (MICE)
We deliver an exceptional experience for all of our Meetings, Incentives, Conventions and Exhibitions.

We provide solutions for:

Corporate Meetings & Conventions Worldwide
  Corporate Incentive Group Tours Worldwide
  Corporate Team Building-especially ‘Half Day Corporate Amazing Races’
  Special Interest Group Tours
  Direct SMS & Direct Fax

AIM also offers a unique tour programme, complete with team building activities and theme parties for incentive tours managed by professional Ex- Ken-Air Tour Managers. AIM is a licensed Travel Agent with STB (Singapore Tourism Board).

For more enquries, please contact Ben at info@spoc.com.sg